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Home » What's New » What Will Optometry Practices Look Like Post-COVID?

What Will Optometry Practices Look Like Post-COVID?

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COVID-19’s rapid sweep across the country has forced optical practices to make rapid clinical management decisions. Some optometrists temporarily shuttered their businesses due to the pandemic, while others began to offer emergency appointment services and telehealth. 

As mandatory restrictions begin to lift in many locations, optometrists are beginning to open their doors for routine care. But this time around they will implement strict social distancing guidelines and take unprecedented precautions to limit the spread of infection. 

Some of the Changes You Should Expect to See

1) Signage throughout the office spelling out new steps and protocols to ensure maximum safety for staff and patients alike.

 

2) Social distancing will be the new norm. Packed waiting rooms will be a thing of the past. Instead, clinics will be spacing out seating to reduce capacity and scheduling in longer intervals to minimize patient interactions. Some clinics may ask patients to wait in their cars until they receive a text message from the office stating that they can come in.

 

3) Certain practices will require appointments for individuals to see and try on the array of frames and sunglasses at the dispensary. Bookings will be in 15-20 minute increments, accessed by one individual at a time.

 

4) Methods will be introduced to decrease the number of surfaces a patient touches. This will include leaving the clinic's front door open (or replacing it with a motion-activated door), facilitating cashless payments, and encouraging patients to fill out registration forms online.

 

5) Patients who aren’t feeling well or who have been in contact with someone who is ill will be asked to reschedule their appointment two to three weeks in the future.

 

6) Measuring one's temperature at the entrance will become commonplace — this goes for both staff and patients. Though not the most reliable screening tool, as those who are asymptomatic can still spread the virus, it will identify some people who aren’t well.  Anyone registering 100.4° or above will be sent home.

 

7) There will be more time between appointments, to allow the staff to thoroughly clean and disinfect before and after each patient’s visit.

 

8) Many eye practitioners will be wearing safety goggles and face masks, particularly during any up-close contact with the patient. Patients may also be asked to wear masks.

 

9) Individuals with suspected ocular infections will be put in a special containment area.

 

10) Practices will frequently wipe down any patient area, including chairs, counters and doorknobs. Every exam room will be completely disinfected between appointments. In the dispensary, frames will be promptly disinfected after patients touch them.

 

11) Patients will be requested to wash or disinfect their hands upon entering the office and when entering different rooms. Garden Grove Optometry in Garden Grove has strict hygiene and sterilization protocols in place to prevent the spread of COVID-19 and other infections. 

 

If you're dealing with a vision or eye health issue and need to visit Garden Grove Optometry, or if you would like some more information on how we have adapted our practice due to COVID-19, please don't hesitate in contacting us. We'll be happy to assist you however we can.

 

Garden Grove Optometry serves patients from Garden Grove, California .

Dear Patients and the surrounding community,

We are currently seeing patients by appointment only and on a limited basis.

  •  If you need to replace glasses or contact lenses and need an extension on your prescription, please contact us and we will assist you in obtaining some until you can come in for a visit.
  •  If you are running out of medication please contact us and we can transmit a refill electronically to your pharmacy.
  • If you have an issue which cannot wait for an office visit, contact us and we will schedule a FaceTime or Telephone appointment with one of our doctors. Medicare has temporarily relaxed its telehealth rules to allow this type of communication during the pandemic crisis. Other insurers may follow suit and allow for reimbursement of virtual care costs. The consultation must be initiated at your request.
  • If you have an ocular emergency we are, as always, available to help you at any time. Call 714-530-2020 and wait for instructions at the end of the message. Dr. Gaylord or Dr. Inman will try their best to meet you in the office whenever possible.  If not we will direct you to the nearest eye emergency facility.
  • During this period of social distancing and quarantine, we must all do our part by restricting activities outside the home except for getting medical care. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis.
  • Please remember that 80% of COVID-19 cases are mild and resolve within a week. However, if you feel your symptoms are worsening, call ahead before visiting your doctor’s office or emergency department and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.

The CDC has many wonderful resources. Arming yourself and your family with clear information will help you avoid undue stress.https://www.cdc.gov/coron…/2019-ncov/prepare/prevention.htmlhttps://www.cdc.gov/…/…/prepare/managing-stress-anxiety.html

With sincerest wishes for your continued good health, we remain at your service,

Ann Inman, OD
Eric Gaylord. OD
Garden Grove Optometry